Resume

Experience

Knowledge Management Intern

CDW

Chicago, IL

Created and updated SharePoint pages to inform employees, partners, and acquisitions about the latest developments in the Integrated Tech department
Edited and corrected over 500 coworker bios for client distribution, ensuring accuracy and professionalism to demonstrated employee expertise
Developed scripts and videos for sell sheets sent to clients, enhancing communication and sales material accessibility

Office Coordinator

Phillip's Air Compressor

Chicago, IL

Facilitates conversion of a 109-year-old business from paper orders and billing to a digital system and set up templates that added new online inventory to track equipment quotas
Directs incoming calls and efficiently manages customer phone orders, ensuring prompt and responsive service to meet client needs and maintain high levels of customer satisfaction

Student Engagement Specialist

Badger Student Engagement Center

Chicago, IL

Assists the University of Wisconsin’s Alumni Association by fundraising for scholarships and funds for the school
Generates 12, 435 dollars in donations within a span of 6 months, maintaining a 53% success rate in converting calls to alumni into valuable contribution
Utilizes sales strategies and persuasive communication to drive financial support for the university’s growth and educational initiatives

Volunteer Technology Assistant

Play Smart Literacy

Chicago, IL

Acts as a digital mentor, helping parents to register and access program components on their cell phone at in-person events with families at shelters, libraries and play spaces
Managed a month-long Giving Tuesday marketing project, creating Instagram stories and posts, and created and maintained all aspects of a March Madness fundraising campaign
Created a more efficient online book inventory and maintained yearly data for 3 years

Phi Gamma Nu Business Fraternity

Meet with new members once a week to discuss philanthropic projects and learn networking tools and strategies
Organized a book collection for Madison Reading Project
Participate in a bi-weekly chapter meeting to discuss and plan upcoming events and attend professional, philanthropical, and social events to network with members

Women in Business-Technology

Attend weekly meetings with guest speakers from different sectors of the IT business
Send out weekly emails reminding members of important upcoming events

SQL data mining

Python

Tableau data visualization

Communication

Digital Analytics

Sales

Collaboration